Returns & Exchanges
At Hurleys, we want you to be completely satisfied with your luxury purchase, which is why we offer a straightforward 28-day return policy for all unworn items. If your new fashion piece isn't quite right, simply follow our streamlined process to secure a refund or exchange.
Package Your Item
Place the unworn item back in its original packaging with all designer tags and hygiene seals still attached to ensure a valid return.
Complete the Form
Fill out the returns form included in your original delivery, clearly marking whether you would prefer a full refund or a size exchange.
Affix the Label
Securely seal your parcel and attach the provided return shipping label to the outside of the package, covering any previous delivery information.
Drop Off and Track
Take your package to any authorized drop-off point and retain your proof of postage receipt until your refund has been processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing