Frequently Asked Questions

Your guide to shopping with Hurleys

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer next-day delivery options for orders placed before 2 PM Monday through Thursday.

What is your return policy?

We offer a 28-day return policy for all unworn items in their original packaging with tags attached. Please note that certain items like earrings and swimwear are non-returnable for hygiene reasons.

Are the designer brands you stock authentic?

Yes, Hurleys is an authorized retailer for all brands featured on our website. Every product is 100% authentic and sourced directly from the manufacturers.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard. We also offer flexible payment options through PayPal, Klarna, and Clearpay.

Can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.

Do you offer international shipping?

Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by country and will be calculated at the checkout.